Galaxy Office Automation

The Challenge

This cooperative bank not only have 58 branches, but also boasts of having its own data center. Given the sensitive nature of its business, it was very important for the bank to maximize the uptime of its core banking applications and lower the RPO and RTO in the eventuality of a disaster.

Some of the other challenges were as follows:

 

  • The equipment at the bank’s data center i.e., storage, networking, and servers, was aging and posed a security risk to the bank. It was due for a tech refresh
  • The anti-virus solution was outdated and needed to be upgraded
  • There was a lack of structured cabling, hence troubleshooting time was very high.
  • Backups were done manually with no automated backup facility. There was an urgent need for an automated backup solution
  • Non-existence of a Disaster Recovery (DR) site
  • The firewall rules were not properly configured, which made them prone to a cyberattack
  • Inadequate Business Continuity Planning (BCP)

The Solution

The bank’s evaluation criteria for the selection of a suitable vendor for tech modernization were stringent.  It wanted solutions vendors who were established, and well-known in the market. Competitively priced, the vendors needed to have experience in HCI and the necessary prowess in providing cutting-edge tech services. Sustainability and present market share was also factored in while shortlisting the vendor. The technical team was insistent on the selection of a vendor that had previously implemented the HCI solution for at least two customers in the banking sector. A detailed technical presentation was required from the SIs before they could submit their commercial tenders. A decision was taken in favor of an HCI solution, moving from the erstwhile 3-tier architecture. The reasons for this were many — easy operation, high performance, flexibility in maintenance, and working from a single pane of glass (compute, storage, and network).

The Benefits

Galaxy provided consulting services to the bank to help modernize its data center and its operations with the latest cutting-edge technologies to achieve its IT and financial goals. Highly skilled teams were provided for networking, operations, and security..

Some of the main benefits accruing from the new solution and highlighted by the bank are:

  1. Lenovo Nutanix helped achieve a highly available and scalable compute and storage solution
  2. Bank applications are now protected with local backup copies and secondary DR replicated copy
  3. One-click DR operations (applications can run from the DR Site in no time)
  4. High security with core and perimeter firewall
  5. Improved performance of the applications with the help of an application load balancer
  6. Secured web applications with WAF
  7. Structure network cabling which helps to identify issues quickly
  8. Reduced data center management operational cost
  9. The potential of achieving the ROI within three years
  10. Reduced incidences of an outage with a better customer experience
  11. Reduced time to the market owing to single-click application flow
  12. Better security compliance with this new next-generation setup

To know more about the solution