Seamless Business Operations using
Galaxy Office Automation's Managed Services
At Galaxy Office Automation, we offer a comprehensive suite of Managed IT Services designed to optimize your business operations. Our services cover a spectrum of hybrid IT solutions, from on-demand support to 24/7 assistance, tailored to meet the distinct needs of modern enterprises. Whether it’s reducing in-house IT workload or augmenting existing IT capabilities, we provide a trusted partnership that spans on-premises infrastructure and private cloud storage.
Galaxy's Comprehensive Managed IT Services Portfolio
Global Service Desk
- 24/7/365 Availability and Multilingual Support: Meeting the Demands of Today's Business World
- Incident and Request Management: Swift and Systematic Resolution
- Knowledge Base and Remote Support Tools: Empowering Users, Enabling Efficiency
- Service Level Agreements (SLAs) and Performance Metrics: Accountability and Optimization
- Proactive 24/7 IT Infrastructure Surveillance
Network Infrastructure
Management
IT Assets Management Services
Pro-Active Preventive Management
- Early Issue Detection: Employ proactive measures to detect and address potential IT issues before they escalate.
- System Reliability Enhancement: Enhance system reliability through preemptive actions and timely adjustments.
- Business Continuity Assurance: Minimize downtime risks, ensuring uninterrupted operations.
Incident and Request
Management
Performance Monitoring of
Infrastructure & Services
IT Infrastructure Deployment / Management
Recovery Services
Quality Monitoring & Recommendation
for Upgrades
Remote Managed Services
- 24/7 Support: Access round-the-clock technical support for uninterrupted operations.
- Routine Maintenance: Regularly perform maintenance tasks to ensure system health.
- Hassle-Free Device Management: Manage and configure devices remotely for efficiency.
- Empower your business with Galaxy's advanced IT services. Contact us to leverage cutting-edge solutions tailored for your unique needs. Your IT landscape transformation starts here.
10 reasons to choose Galaxy as
your IT Managed Services Partner
Strategic Communication Excellence
Benefit from stakeholder-centric partnership prioritizing transparency, responsiveness, aligning with your strategic objectives.
Data-Driven Decision Empowerment
Elevate decisions with comprehensive reporting offering insights into KPIs, resource optimization, real-time risk updates.
Agile Evolution through Quarterly Enhancements
Witness proactive service evolution through quarterly roadmap revisions, adapting to evolving needs.
Unified Collaboration
Empower teams with detailed process descriptions and seamless knowledge transfer, fostering cross-domain collaboration.
Proven Methodologies
Gain from robust process analysis, prioritization, and tailored solutions meeting unique requirements.
Demonstrated Expertise
With diverse business success, Galaxy enhances IT, reduces costs, bolsters security.
Service Excellence
Our commitment establishes us as a trusted, innovative, and agile partner.
Deep Business Understanding
Galaxy’s experts align solutions precisely to your needs, understanding business challenges.
Diverse Skill Set
Our multidisciplinary team delivers holistic IT solutions, including technical architects, finance experts, and cloud engineers.
Holistic Approach
Galaxy’s solutions encompass people, culture, governance, and security, aligning with business objectives.
Our Partners
